1988 - Volume #12, Issue #2, Page #28[ Sample Stories From This Issue | List of All Stories In This Issue | Print this story | Read this issue]
Speedy New Service For Hydrostatic TransmissionsIf the Sundstrand-Sauer or other brand hydrostatic transmission in any of your machines should fail, you can save time and money by exchanging it for a "like new" rebuilt model at your nearest new Fauver Service Center.
Under contract with Sundstrand-Sauer, Fauver Service Centers have recently opened in 6 Midwest cities: Bloomington, Minn.; Kansas City, Mo.; Addison, Ill.; Hilliard, Ohio; Madison Heights, Mich.; and Kentwood, Mich. There's also a Fauver Center in Mississauga, Ont., Canada.
"These centers provide localized service and support to farmers," says Tim Opdahl, technical service representative, Bloomington, Minn. "Sundstrand-Sauer formerly did all of its own hydrostatic transmission rebuilding at six U.S. plants. But the geographic locations were such that farmers sometimes had to wait several days to have transmissions repaired. As a result, many non-authorized repair houses were opening up, claiming to be specialists in Sundstrand-Sauer hydrostatics which, in fact, they were not. And, some of them were using inferior quality, non-genuine Sundstrand-Sauer parts."
According to Opdahl, most farmers are no more than a couple of hours from a Fauver Service Center. "If their combine or any other rig goes down, they can drive in and we'll have a rebuilt unit ready for them to pick up. Or, we can ship out a unit to their farm. We can guarantee overnight service to most of our customers and all units are tested to new specs and are fully warranted. "If a farmer is not set up to remove and reinstall his hydro, we encourage him to use his local implement dealer. We also work with dealers and offer them attractive resale discounts, plus they obtain the labor con-tract. This way, the farmer gets his machine working and, at the same time, reaps the benefits of our service and prices," Opdahl told FARM SHOW. "Many times, if a farmer's machine is acting up, he can call on our toll free line and we can tell him what to do to solve the problem himself."
For more information, contact FARM SHOW Followup, Fauver Service Center, 501 W. 79th St., Bloomington, Minn. 55420 (ph toll-free 1 800 333-3317).
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