SUV Repair Update

SUV Repair Update Vaun Olhausen, Burnsville, Minn.: Olhausen recently sent an update on his “most frustrating worst buy,” published in FARM SHOW (Vol. 49, No. 4). “Since I told you about taking my 2022 Chevy Traverse to the dealer nine times over nine months to repair the backup camera, I’ve had to take it back to the dealer eight more times between April and November 2025,” Olhausen says. Friends and family can’t believe he has that much patience, but they credit him with perseverance. “Everyone at the dealership sees me coming in the door and disappears,” Olhausen says with a laugh. “It seems like they’re doing their best to solve the problem, but it keeps coming back. And so do I. They’ve analyzed it with every electronic tool possible, probed every electrical connection, replaced the camera, the fuses, and just about everything but the valve stems. I’ve talked to friends who are mechanics, called a GM service center, and done online searches. Nobody seems to have an answer, so I went back to the dealer again. “The service manager, whom I now know very well, told me their regional tech guy was in the shop today. ‘Maybe he’s a wizard and can figure out the problem,’ I said.” Olhausen waited patiently (again), and, miracle upon miracle, in 45 min., the car was in the “service complete” lane, washed and vacuumed, with a working backup camera. “The regional tech guy found the problem right away,” the service manager said. “We’re very sorry, and we hope you have a nice day. Now, we want to make sure the problem is fixed, so please call us every two days and let us know it’s working.” Within the hour, Olhausen called. “What’s the image on my screen when I drive into a parking space? I’ve never seen that before,” he asked. The service manager replied, “It’s the front camera, left side.” Olhausen says, “I couldn’t believe that showed up after the 18th visit for the rear camera. I told the manager, ‘I just hope it’s not going to act like the backup camera.’” Three weeks and several hundred miles later, Olhausen says both cameras are still working.

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