2019 - Volume #43, Issue #6, Page #34[ Sample Stories From This Issue | List of All Stories In This Issue | Print this story | Read this issue]
Hydraulics Service Company Takes On Any Size Repair Job
The Rawson, Ohio, company started out doing hydraulic repair for local farmers and garbage haulers in 1991. While the focus is still on agriculture, the company does work for a wide range of industries, from steel mills to crane rental to injection molding plants.
“My dad Dave started out fixing telescoping cylinders, gear pumps and gear motors,” says Cody Conway, DNC Hydraulics. “By 2008 we had 5 full-time employees. We now have 40 full-time employees and can rebuild your cylinder and hydrostats to better than OEM quality.”
DNC does cylinder repair with a 1-year warranty on completely rebuilt cylinders. The addition of a hydraulic pump repair shop added hydrostatic pump, motor and valve repair. They, too, get a year’s warranty when rebuilt. This summer, DNC added Eaton hose lines for immediate repair or replacement.
DNC services all pump makes and models. Conway promises an exact quote on price and time frame for delivery within 3 days.
DNC also provides a mobile repair service for customers within a 200-mile radius and is adding on-site servicing of equipment.
The machine shop does all types of cylinder repair, recently shipping a 15,000-lb. cylinder to a customer in Louisiana. Conway says the largest cylinder repaired to date was 27,000 lbs.
“We saw guys paying top dollar for things that we can do for half the cost, and we provide a warranty when rebuilding,” says Conway.
Conway gives his dad full credit for reinvesting in the business and the people. He says it is the people who are responsible for building the business.
“If you have a problem, give us a call,” says Conway. “All we need to know is the reason for failure, whether leaking, heating up, or simply weak. Having the model and serial number is helpful, too.”
Conway notes that it can also help if the customer sends photos via email or text. “Our average turnaround is 1 to 2 weeks, but hose assemblies are usually the next day, if not the same day,” he says. “Gear pump units get cycled quickly, usually with a 1 to 2-day turn around.”
Contact: FARM SHOW Followup, DNC Hydraulics, 5219 Co. Rd. 313, Rawson, Ohio 45881 (ph 419 963-2800; email@example.com; www.dnchydraulics.com).
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